FAQ


Got questions? We have you covered.

Financials


The cost of your solar investment will vary greatly, depending on the size of the system, your location and available incentives. If you don’t already have an installer to help you, go to A1.com and schedule your free solar consultation.

A1 solar systems sold in the U.S. are eligible for a 30% federal tax credit. Additional state, local and utility incentives exist in many areas, further lowering the net cost of your investment. Ask an A1 installer about available incentives in your area.

Depending on your system design, yes. Some solar systems produce more electricity than is used by the home, bringing net electricity costs to $0. However, typically there is a minimal connection fee to remain connected to the electrical grid.

Currently, most of America is under a system known as net metering, which allows your net electricity costs to be reduced to zero. In some locations in the U.S., you can be paid for any excess electricity you generate.

Installation


Yes. Your A1 installer will handle all the paperwork to make the process quick and easy.

Maintenance


With no moving parts and at least a 25-year expected life-span, our solar panels require very little maintenance. In fact, their design ensures that they remain relatively clean as long as they are exposed to rain or a quick rinse with a garden hose every few months.

Weather


Yes. If your solar panels are in contact with even small amounts of light, they can produce electricity. In fact, given equal sunlight, a solar panel in a cold climate will out-perform a solar panel in a hot climate.

Our solar panels can withstand high wind and snow loads. In fact, they are rated higher than any other solar panels under UL standards and have been certified for installation near blowing sand, salty air and agriculture.

While snow will decrease production when on your panels, it will not damage a properly designed and installed system. Given the angle of the panels and their tendency to produce some heat, the snow will slide off your panels faster than it would slide off your roof, quickly returning your system to its full potential.

Roof integrity


When design and installation best practices are followed, your roof will maintain its integrity. A1 audits and trains all our Authorized Installers on these best practices so that you can rest easy knowing that your roof will be okay. Be sure to ask your installer about any guarantees it offers on its installation quality.
Safety

Similar to any other electrical component, proper installation will greatly limit any dangers. However, you should still take care to ensure your system is not easily accessible by children or animals who could potentially damage the system and possibly injure themselves. If your system becomes damaged in any way, immediately seek assistance from a qualified installer or electrician.

Blackouts


For the safety of workers attempting to fix power outages, solar systems that are connected to the electrical grid are required by utility regulations to shut off during blackouts. A1 recommends battery backup in places where blackouts occur regularly. Ask your installer about this option.

Off-grid systems


If you have an optional battery-backup system installed, you may be able to power your home entirely on energy produced by your solar system. However, in some areas, it may be illegal to truly disconnect from the grid. An A1 installer can provide you with the pros and cons of choosing to go off-grid.

Selling your home


A solar electric system can still be financially beneficial to you and your family. A solar system will start reducing your electric bills immediately and even pay for itself in as little as five years. Even if you move before your solar investment is completely paid off, studies by the National Renewable Energy Laboratory show the remaining value will likely be returned upon sale of your home. Plus, your home will most likely sell faster. Who doesn’t want a home with a guaranteed low electric bill? Our warranty is even transferrable one time to a new owner.

Insurance


While A1 does warranty solar panels for 10 years on workmanship and 25 or more years on energy production, we do not cover theft or damage from external sources. However, most homeowner insurance policies will cover your solar panels. Check with your insurance provider.

Homeowners Associations / Neighbors


Most often, no. Currently, more than 40 states have Solar Access Laws that provide varying degrees of protection against restrictions anyone – HOA, neighbors or even local government – can place on your solar system. Your local A1 installer will be able to discuss the laws and policies in your area.

Pools


If your pool is currently heated, it most likely uses natural gas, so solar electric power will not be able to assist in the heating process. However, our solar panels do offset the power used by a pool’s electric pumps, which has been shown to be the most significant impact of a pool on energy bills.